SHIPPING & DELIVERY
Shipping Policy
At Issho-en Bonsai, we are committed to delivering your bonsai and kusamono products in a timely manner. We offer various shipping methods to ensure that your items are delivered securely. Our packaging is designed to protect the delicate nature of bonsai and kusamono, and we strive to keep the shipping costs reasonable for our customers.
We believe in transparent and straightforward shipping policies to build trust and confidence in our customers. Your satisfaction is our priority, and we aim to provide a seamless shipping experience for all your bonsai and kusamono purchases.
Return & Exchange Policy
At Issho-en Bonsai, we understand that sometimes preferences may change, or products may not meet expectations. In such cases, we have a hassle-free return and exchange policy to ensure that you can shop with confidence. Our aim is to provide a smooth and convenient process for returns and exchanges, allowing you to explore our bonsai and kusamono collection without any concerns.
We believe in fair and customer-centric policies to build a strong relationship with our patrons. Your satisfaction is our priority, and we are dedicated to ensuring that you are delighted with every purchase from Issho-en Bonsai.